Frequently Asked Questions
What format are the files?
All our printables are available in PDF format, which works on any device and prints perfectly on any standard home printer.
How do I download?
After completing your purchase you will receive an email with a download link. You can also access all your downloads anytime through your My Account page.
Can I print multiple times?
Absolutely! Once purchased you can print your materials as many times as you need for personal use.
What age are materials for?
Our materials are designed for children of various ages and learning levels. Each product description includes recommended age range and skill level to help you choose the right materials for your child.
Can I use commercially?
All purchases are for personal use only. This means you can use them at home, or as a therapist or teacher working directly with children. Reselling or distributing our materials is not permitted.
What if I have a problem?
We are always happy to help! Please contact us through our Contact page and we will get back to you within 24 hours.
Do you offer refunds?
As all our products are digital downloads we are unable to offer refunds once a file has been downloaded. If you experience any technical issues please contact us and we will do our best to help.
What printer do I need?
Any standard home printer works perfectly. For best results color printing gives the best visual results though black and white printing works fine too. For materials that will be used actively we recommend laminating them for longer durability.
What payment methods?
We accept all major credit and debit cards, PayPal, Apple Pay and Google Pay. All payments are processed securely.
Can I request custom materials?
We would be glad to help! If your request matches our experience and we have the possibility to create what you need we will do our best to assist you. Please reach out through our Contact page and
tell us about your needs.